Monthly Business Connection Luncheon
Join us for this month's Business Connection Luncheon!
5 Gestures of Trust: A Framework to Evaluate Your Customer-Business Relationships
Aided by the speed of technology and social media, consumer experiences can make or break a business. Today’s better businesses, therefore, must also be customer-centric, employee-focused, innovative, and environmentally and socially conscious. Utilizing the BBB’s 5 Gestures of Trust, businesses have a new framework to evaluate and improve relationships with their customers. This presentation will review what the 5 Gestures of Trust are and how they can be used to improve organizational excellence.
Presented by: Greg Pierson
Community Relations Manager
Better Business Bureau serving Northern Colorado and Wyoming